Help Centre
Frequently Asked Questions
Everything you need to know about Legacy
All
Getting Started
Files
Beneficiaries
Access Requests
Billing & Plans
Getting Started
What is Legacy?
Getting Started
How do I get started?
Getting Started
Is my data secure?
Files
What file types can I upload?
Files
Can I upload folders?
Files
How long are my files stored?
Files
Can I delete a file after uploading?
Beneficiaries
How do I add a beneficiary?
Beneficiaries
What happens after I nominate a beneficiary?
Beneficiaries
Can a beneficiary access my files immediately?
Beneficiaries
What happens if a beneficiary declines the nomination?
Access Requests
How does the access request process work?
Access Requests
What happens if I do not respond to an access request?
Access Requests
Can I change the response time window?
Access Requests
How long is an access code valid?
Billing & Plans
What plans are available?
Billing & Plans
What happens to my files if I cancel my subscription?
Billing & Plans
Can I upgrade or downgrade my plan?
Still have questions?
Our support team is happy to help.
Contact Support
