Table of Contents

Acceptable Use Policy

Last Updated: March 1, 2026

Important: Violation of this Acceptable Use Policy may result in suspension or termination of your account, legal action, and reporting to law enforcement.

1. Introduction

This Acceptable Use Policy ("AUP") defines prohibited uses of Legacy's secure file transfer and beneficiary management Service. This AUP is incorporated into and forms part of our Terms of Service.

By accessing or using the Service, you agree to comply with this AUP. Legacy reserves the right to investigate and take appropriate action against anyone who violates this AUP, including removing content, suspending or terminating accounts, and reporting violations to law enforcement.

This AUP applies to all users of the Service, including account holders, designated beneficiaries, and any other authorized users.

2. Permitted Uses

You may use the Service for the following lawful purposes:

✓ Personal Use

  • • Storing personal documents
  • • Sharing files with family
  • • Managing estate documents
  • • Preserving family memories

✓ Professional Use

  • • Legal documents
  • • Business files
  • • Client deliverables
  • • Professional records

✓ Beneficiary Management

  • • Designating beneficiaries
  • • Time-delayed access
  • • Secure file sharing
  • • Access request workflows

✓ Compliance

  • • Legal compliance
  • • Regulatory requirements
  • • Data protection compliance
  • • Record retention

3. Prohibited Activities

You may NOT use the Service for any of the following activities:

Illegal Activities

  • • Any unlawful or criminal activities
  • • Violation of any local, state, national, or international law
  • • Facilitating illegal activities
  • • Money laundering or fraud
  • • Tax evasion or financial crimes

Harmful Content

  • • Child sexual abuse material (CSAM)
  • • Content depicting violence or harm to individuals
  • • Content promoting terrorism or extremism
  • • Content promoting self-harm or suicide
  • • Non-consensual intimate images

Malicious Activity

  • • Uploading malware, viruses, or malicious code
  • • Phishing attempts or social engineering
  • • Distributing ransomware or spyware
  • • Hacking or unauthorized access attempts
  • • Denial of service (DoS) attacks

Intellectual Property Violations

  • • Copyright infringement
  • • Trademark violations
  • • Unauthorized distribution of copyrighted materials
  • • Pirated software or media
  • • Counterfeiting or forgery

Harassment and Abuse

  • • Harassment, bullying, or threatening behavior
  • • Stalking or doxxing
  • • Hate speech or discriminatory content
  • • Impersonation of others
  • • Sharing private information without consent

Spam and Abuse

  • • Sending unsolicited communications
  • • Mass email campaigns or spam
  • • Creating multiple fake accounts
  • • Automated scraping or data harvesting
  • • Circumventing usage limits or restrictions

Commercial Misuse

  • • Reselling or redistributing the Service
  • • Using the Service for unauthorized commercial purposes
  • • Offering competing services using our infrastructure
  • • Exceeding reasonable usage limits

4. Content Restrictions

You are solely responsible for the content you upload to the Service. You must ensure that:

  • You have the legal right to upload and share the content
  • The content does not violate any third-party rights
  • The content does not contain prohibited materials
  • You comply with all applicable export control and sanctions laws
  • You do not upload content that is illegal in your jurisdiction

Content We Do Not Monitor:

Legacy uses end-to-end encryption and does not routinely access or monitor the content of your files. However, we may review content if we receive reports of violations, if required by law, or if there is evidence of abuse.

5. Security and System Integrity

You must not engage in activities that compromise the security or integrity of our Service:

  • No Unauthorized Access: Do not attempt to access accounts, systems, or data you are not authorized to access
  • No System Interference: Do not interfere with, disrupt, or overload our servers or networks
  • No Reverse Engineering: Do not decompile, reverse engineer, or attempt to extract source code from the Service
  • No Vulnerability Exploitation: Do not exploit security vulnerabilities (report them responsibly instead)
  • No Credential Sharing: Do not share your account credentials or allow unauthorized access to your account

Responsible Disclosure:

If you discover a security vulnerability, please report it to legal@legggacy.com. We appreciate responsible disclosure and will work with you to address the issue promptly.

6. Intellectual Property

You must respect intellectual property rights:

  • Only upload content you own or have permission to use
  • Do not upload copyrighted materials without authorization
  • Do not share pirated software, movies, music, or other media
  • Respect our intellectual property rights in the Service
  • Do not use our trademarks without permission

DMCA Compliance: We comply with the Digital Millennium Copyright Act (DMCA). If you believe content on our Service infringes your copyright, please contact legal@legggacy.com with details of the alleged infringement.

7. Monitoring and Enforcement

Right to Monitor: While we respect your privacy and use encryption, we reserve the right to:

  • Monitor usage patterns and activity for security and compliance purposes
  • Investigate reports of violations
  • Access content if required by law or court order
  • Review content that triggers automated security alerts
  • Analyze metadata and file characteristics

No Obligation to Monitor: We are not obligated to monitor content or activity on the Service and are not responsible for user-generated content.

Automated Detection: We may use automated tools to detect prohibited content, malware, and abusive behavior.

8. Consequences of Violations

Violations of this AUP may result in one or more of the following actions:

1

Warning

First-time or minor violations may result in a warning and requirement to remove prohibited content.

2

Content Removal

We may remove prohibited content without notice.

3

Account Suspension

Temporary suspension of your account and access to the Service.

4

Account Termination

Permanent termination of your account for serious or repeated violations.

5

Legal Action

We may pursue legal action for serious violations, including seeking damages and injunctive relief.

6

Law Enforcement Reporting

We will report illegal activities to appropriate law enforcement authorities and cooperate with investigations.

Zero Tolerance:

Certain violations, including child sexual abuse material, terrorism, and severe security breaches, will result in immediate account termination and reporting to law enforcement without prior warning.

9. Reporting Violations

If you become aware of violations of this AUP, please report them to us immediately:

General Violations

Email: legal@legggacy.com

Include details of the violation, URLs, and any relevant evidence.

Security Issues

Email: legal@legggacy.com

For security vulnerabilities and incidents.

Copyright Infringement

Email: legal@legggacy.com

For DMCA takedown requests.

Child Safety

Email: legal@legggacy.com

Immediately report any child sexual abuse material.

We take all reports seriously and will investigate promptly. We may contact you for additional information. Reports can be submitted anonymously.

10. Changes to Policy

We may update this Acceptable Use Policy from time to time to reflect changes in our practices, legal requirements, or Service features.

We will notify you of material changes by:

  • Updating the "Last Updated" date
  • Posting a notice on our website
  • Sending an email notification to registered users

Your continued use of the Service after changes are posted constitutes acceptance of the updated policy. If you do not agree with the changes, you must stop using the Service.

Contact Us

If you have questions about this Acceptable Use Policy, please contact:

Legacy Compliance Team

Email: legal@legggacy.com

Address: Address available upon request. Contact: support@legggacy.com